In my work in the future-field, I see three powerful fields of influence that represent mighty levers for us. They develop rapidly and enhance each other significantly in their effect: Artificial Intelligence, Networking and Hyper-Humanism.

Let us start with artificial intelligence. When the moment has come when artificial exceeds human intelligence much will be different, as Ray Kurzweil has repeatedly described it very impressively. How will you compete in many fields with a machine that only costs 1000 € and simulates your brain down to the last details as an easy background work? Not at all, and therefore we should better use the systems instead of competing with them. We do not have to be futuristic here, because even the current recommendation systems in shopping portals are the fruits of artificial intelligence. The enormous amounts of data can only be crunched with intelligence on a new level.
To my mind, hardly something is so underestimated as artificial intelligence. OK, wonders were promised for decades and yet we still laugh today about the attempts of computers to pretend being intelligent. However, researchers in the future-field know the typical effect when looking at S-curves. Innovations require longer than you think, until they come to fruition (“long nose”). Nevertheless, if they take off in the end, they go on much faster than you could have imagined. Therefore, if the promises of artificial intelligence are fulfilled, it will happen faster and more comprehensively than we think. And the impact goes from truly intelligent artificial friends up to a possible post-Scarcity Society.
The second lever is networking. We already see the effects of many people networked together via the Internet. The “Internet of things”, in which devices and artificial intelligences directly “speak” to each other, is in building-phase. Wisdom-of-Crowd applications such as prediction markets show how communication- and decision-making processes could run, if we flip old structures through digital networking and link individual diversity.
Behind networking lie fundamental principles, such as Metcalfe’s Law, which states that a network is ever more useful, if more participants are involved in the network. Moreover, if this network is humanity, how much can we grow to be useful for each other? The other aspect is that creativity research shows that ideas arise from the clash of diversity. For this to occur there have to be occasions. And networking creates exactly that. The odds are good that we increase our rate of innovation, just by connecting more people. And a completely new quality of society is created by linking.
The third lever is hyper-humanism. This is the idea to find out what lies at the core of the human being, the things that characterize us as human and to develop and reinforce that. At first this begins with something that makes most people more afraid, to find out the things where man is not unique, e.g. where a machine could replace us easily. It takes courage and self-awareness to recognize the things profoundly human, and not to search for excuses, by just postulating, “that a machine could never do this or that”, or not to explore or research certain things just to stay away from unpleasant insights. However, if we face the knowledge, we can zero in on our “core competency”. We then focus on the things special in people and manage the rest in a new way, with new means.
Exciting now what the three levers have to do with each other. Thus digital networking leads to artificial intelligence getting more data (see Recommendation systems). The development of artificial intelligence provides insights into what distinguishes human beings and is therefore a prerequisite for the hyper-humanism. In addition, hyper-humanism is the frame for using the chances in networking and artificial intelligence more intensive and fruitfully. Especially effective is to use all three ways with devotion.
A good basis for future workshops then, is to consider the next few years under these three aspects. Practical application from my field of work: Many companies in the moment say rather stubbornly, that in the field of sales “no one can replace the people in customer contact”. And then go on organizing and managing sales as before. On the other side, we see the steady growth of very successful Internet portals, which integrate consulting of customers and sales. And if we think about further developments in AI and networking, you could quickly get the idea that humans are completely replaceable in sales.
But what does a company that thinks in terms of the three levers will do? It uses all levers! It utilizes enthusiastically the possibilities of web portals, powered by artificial intelligence and with automation to the level possible. At the same time, it looks exactly at the essence of what makes humans necessary in sales and brings its own sales staff to the highest excellence in these areas.